Privacy Policy
Section 1 – Information We Receive & How It Is Used
When you place an order through our store, we collect certain personal details you voluntarily provide, such as your name, shipping address, billing information, email address, and contact details. This information is used to process transactions, fulfill purchases, provide customer support, and manage deliveries or returns.
When visiting or browsing the website, some technical information may automatically be collected, including your IP address, browser type, device information, operating system, and browsing activity. This helps us analyze website performance, improve functionality, and better understand how visitors interact with our store.
Email Communications
If you choose to receive updates from us, we may occasionally send emails regarding products, store announcements, promotional campaigns, or related information. You may unsubscribe from marketing communications at any time.
Section 2 – Consent & Your Choices
How Consent Is Provided
By submitting personal information to complete an order, authorize payment, arrange shipping, verify transactions, or request returns, you agree to the collection and use of your information for those specific purposes.
If we request your information for additional activities unrelated to order fulfillment — such as promotional communication — we will either ask for your direct permission or provide a method for declining participation.
Withdrawal of Consent
You may revoke your consent regarding the continued use, storage, or disclosure of your personal information at any time by contacting us at support@kyrenaustin.com.
Please note that withdrawing consent may affect our ability to continue providing certain services or completing active transactions.
Section 3 – Disclosure of Information
We may disclose personal information where required by applicable law, legal proceedings, governmental requests, or to protect our legal rights.
Information may also be disclosed if a user violates our Terms of Service or engages in suspected fraudulent, unlawful, or harmful activity.
Section 4 – Shopify Hosting & Payment Infrastructure
Our store operates using Shopify Inc., which provides the e-commerce platform and technical infrastructure that enables us to sell products and services online.
Your information may be stored through Shopify’s applications, databases, servers, and storage systems protected by modern security measures and firewall technologies.
If payment is completed through a direct payment gateway, payment details are encrypted and processed according to the Payment Card Industry Data Security Standard (PCI-DSS).
Transaction data is retained only for as long as necessary to complete purchases and fulfill legal or operational obligations.
Additional details regarding Shopify’s handling of information can be found here:
Shopify Terms & Conditions
Shopify Privacy Policy
Section 5 – External Service Providers
We may work with third-party companies, contractors, service providers, and business partners who assist with operations such as payment processing, analytics, customer support, shipping, marketing, or website functionality.
These providers generally receive access only to the information reasonably necessary to perform their designated services.
Certain providers — particularly payment processors and financial institutions — may process your information according to their own privacy practices and policies.
We encourage users to independently review the policies of third-party providers to better understand how information may be managed by those services.
Some external providers may operate or store information in countries outside your jurisdiction, where different privacy or data protection laws may apply.
Once you leave our website or interact with an external website, application, or service, this Privacy Policy and our Terms of Service will no longer govern your interactions.
External Links
Our website may contain links directing users to third-party websites. We are not responsible for the privacy practices, security, or content of external websites and encourage visitors to review their privacy policies separately.
Analytics & Tracking Services
We may use analytics tools such as Google Analytics to better understand visitor behavior, website traffic, page performance, and interactions within the store.
Section 6 – Protection & Security Measures
We implement administrative, technical, and organizational safeguards intended to help protect personal information against unauthorized access, disclosure, misuse, loss, alteration, or destruction.
Payment information transmitted through our website is protected using SSL encryption technology and stored using AES-256 encryption standards where applicable.
Although no electronic storage system or online transmission method can provide absolute security, we follow PCI-DSS requirements and generally accepted security practices designed to reduce potential risks.
Section 7 – Cookies & Similar Technologies
Our website uses Cookies and related technologies to help operate the store, remember visitor preferences, analyze user behavior, improve functionality, and personalize certain experiences.
Additional information regarding Shopify-related Cookies is available at:
https://www.shopify.com/legal/cookies
Third-party providers may also use Cookies or similar tracking technologies for analytics, advertising optimization, or service-related functionality.
Managing Cookie Preferences
Most internet browsers accept Cookies automatically, but users may adjust browser settings to restrict, remove, or block Cookies if desired.
Please note that disabling certain Cookies may impact website functionality, performance, or the availability of specific features.
Visitors may also manage cookie preferences through the cookie banner displayed on the website where applicable.
Section 8 – Policy Updates & Revisions
We reserve the right to revise, replace, update, or modify this Privacy Policy at any time to reflect operational, legal, regulatory, or technological changes.
Updated versions become effective immediately upon publication on this page unless otherwise specified.
Where appropriate, significant changes may be highlighted to help users remain informed about how personal information is collected, used, and managed.
In the event of a merger, acquisition, sale, restructuring, or transfer of business assets, personal information may be transferred to the succeeding entity as part of the continuation of services and operations.
Need Support?
Customer Support Hours:
Available 5 days a week
Monday – Friday
9:00 AM – 6:00 PM (GMT-4)
Shop Name: Kyren Austin
Email: support@kyrenaustin.com
Phone: +19293684234
Contact Form: Click Here
Business Address:
628 Peyton St
Raleigh NC 27610
United States
Response Time: Replies are sent within 24 business hours.